Shipping Policy

Processing Time

Orders are usually processed within 1-3 business days. During busy periods, public holidays or promotional events, processing times may be slightly longer. 

Shipping Within Australia

We currently ship Australia-wide using trusted postal and courier services. Shipping costs are calculated at checkout based on your location and order size.

Once your order has been dispatched, you'll receive tracking details (where available).

Free Local Delivery

We offer free local delivery to customers in the Yamba and Maclean areas. If your address qualifies, this option will be available during checkout.

Delivery Times

Delivery times vary depending on your location. While we do our best to dispatch orders promptly, we cannot guarantee delivery dates once parcels have been handed to the shipping carrier.  

Damaged or Lost Parcels

If your parcel arrives damaged or you believe it has been lost, please contact us as soon as possible so we can help resolve the issue.